For as simple as this book and its premises were, I am baffled as to why it doesn't show up on the mandatory reading list for every college student. Regardless of whether we are born introverts or extroverts, everyone is affected by the erosion of the basic communication skills and good manners that once knit together individuals and communities,ultimately making possible society as we knew it.
Although I felt a bit self-conscious picking up a book on small talk, as if it somehow made me look shallow, I am immensely glad that I did. The author neatly delineated why people of all temperments/backgrounds so often struggle in social situations in a way that allowed readers to identify without feeling condemned. She then gently but concisely led us through the appropriate alternatives, putting individuals in control of situations they were helpless to navigate before.
Most importantly, I believe, Ms. Fine establishes the purpose and focus of small talk. She reminds readers of a basic principle we either never learned or simply forgot: it's not about us. When time is money and shameless self-promotion is normal, the gift of kindness and hospitality we offer others in genuine smiles, welcoming words and a truly listening ear are life-changing.
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